• Full Time
  • Romulus, Michigan
  • US$65000.00 - US$85000.00 per annum USD / Year

Midas Recruitment

Ocean Export Manager

Posted on: November 11, 2022

Location:

Romulus, Michigan

Salary:

Romulus, Michigan

Apply Now
Contact Us

Ocean Export Manager

We are assisting a top 20 global freight forwarder located in Detroit MI, USA who are looking for a Ocean Export Manager to join the business to further develop the ocean export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture

Duties

Create and maintain an effective department. Monitor and improve key departmental productivity indicators including but not limited to:

Shipments Per Desk (SPD)

Revenue Per Desk (RPD)

Expense Per Desk (EPD)

Revenue Per Shipment (RPS)

Revenue to Expense ratio

Manage Productivity Measurements

Instil and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.

Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.

Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.

Ensure the system reports including but not limited to the below list are utilized at the level of frequency mentioned in order to effectively manage operations:

Manage Daily Activities

Build and maintain strong relationships with vendors (Steamship Lines and Trucking)

focusing on areas of possible improvement with corrective action plans where needed.

Meet monthly with District Manager to review department financial P&L and productivity results and goals

Review, understand and focus on improving department freight yields

Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed

Actively develop business for department through active involvement in sales and retention process and close coordination with sales department

Ensure Customer reviews are completed with your regular customers

Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global

Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer

Take an active role in the transition of new business/ updates to existing business

Review and participate to staff appraisals timely, and at a minimum once per year per employee

Ensure and assist supervisors and key staff with goal setting and monitoring

Review department goals and business plan periodically with staff to ensure buy-in and accountability

Be open to implementing new system changes and enhancements into your department

Be involved and suggest system/process improvements

Set the tone of this environment within your department

Requirements

4 years of industry specific qualification

Proven leadership attitude and background

Strong market and product knowledge

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Proven negotiation skills

Good computer skills

Salary $65K – $85K

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Dental and Vision

401(k) Retirement Savings Plan (US only)

If you are interested in this position, get in touch today!

Tagged as: US

Apply Now
Contact Us

Ocean Export Manager

We are assisting a top 20 global freight forwarder located in Detroit MI, USA who are looking for a Ocean Export Manager to join the business to further develop the ocean export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture

Duties

Create and maintain an effective department. Monitor and improve key departmental productivity indicators including but not limited to:

Shipments Per Desk (SPD)

Revenue Per Desk (RPD)

Expense Per Desk (EPD)

Revenue Per Shipment (RPS)

Revenue to Expense ratio

Manage Productivity Measurements

Instil and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.

Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.

Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.

Ensure the system reports including but not limited to the below list are utilized at the level of frequency mentioned in order to effectively manage operations:

Manage Daily Activities

Build and maintain strong relationships with vendors (Steamship Lines and Trucking)

focusing on areas of possible improvement with corrective action plans where needed.

Meet monthly with District Manager to review department financial P&L and productivity results and goals

Review, understand and focus on improving department freight yields

Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed

Actively develop business for department through active involvement in sales and retention process and close coordination with sales department

Ensure Customer reviews are completed with your regular customers

Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global

Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer

Take an active role in the transition of new business/ updates to existing business

Review and participate to staff appraisals timely, and at a minimum once per year per employee

Ensure and assist supervisors and key staff with goal setting and monitoring

Review department goals and business plan periodically with staff to ensure buy-in and accountability

Be open to implementing new system changes and enhancements into your department

Be involved and suggest system/process improvements

Set the