• Full Time
  • Florida
  • US$80000.00 - US$95000 per annum + benefits USD / Year

Midas Recruitment

Export Manager **REMOTE**

Posted on: November 25, 2022

Location:

Florida

Salary:

Florida

Apply Now
Contact Us

IMPORTANT PLEASE READ: Only if you are an Ocean Export Manager currently working with a Freight Forwarder will your application be considered.

LOCATION: This position may work 100% remotely from almost anywhere in the USA but must be able to work east coast or central time zone hours.

SALARY: $80,000 – $95,000 per year

As a hands-on Export Manager, you will manage some key accounts while overseeing a team of remote Ocean Export Specialists. Our goal is to work with our employees on maintaining strong customer relationships, loyalty, and retention.

KEY RESPONSIBILITIES:

  • Seek innovative ways of exceeding customer expectations
  • Optimize costs and stay within Department Budget
  • Lead resolution of difficult issues and escalations
  • Seek the most profitable mode of transportation while meeting the customer’s requirements for the movement of their cargo.
  • Arranges cargo with ocean carriers, NVOCC’s, truckers, and drayage companies.
  • Liaison with sales on account management
  • Provides best rate quotes for customers
  • Negotiates rates with carriers
  • Track and trace cargo as necessary to ensure proper movement and delivery.
  • Respond to customer inquiries and proactively communicate with them regarding the disposition of cargo
  • Proactively identify gaps and contribute to the process of establishing controls resulting in zero compliance issues
  • Produce and distribute complete booking confirmations.
  • Disseminate ship, motor, or rail carrier information to other offices.
  • Miscellaneous departmental duties such as verifying and distributing invoices and documents, providing Accounting with proper billing information, and other traffic functions.

SUPERVISORY RESPONSIBILITIES

  • Provide for a transparent and inclusive workplace fostering tenacity, teamwork and personal and professional growth
  • Lead and develop team members motivating them to provide the highest level of client satisfaction.
  • Establish & maintain performance standards with quantifiable objectives
  • On-board new team members providing them with the proper resources including training on our SOP’s and software tools/systems.
  • Manage staffing to ensure workload balance and consistent team coverage
  • Support team with systems issues/discrepancies, accounting/financial management, cargo claims, disputes, …

QUALIFICATIONS:

  • 5+ years of ocean export operations experience within the logistics or freight forwarding industry, including experience handling BCO accounts.
  • 2+ years’ experience supervising or managing a team of export specialists
  • Solid knowledge of the booking process with ocean carriers (NVOCC), truckers and drayage companies.
  • Strong organizational and detail-oriented skills with the ability to manage and complete multiple tasks accurately and on time
  • Strong written and verbal communication skills, including the ability to effectively communicate with all levels/functions of the Company as well as external clients, vendors, and partners.
  • Creative and effective problem solver
  • Effective Interpersonal skills with the ability to build strong relationships with customers, carriers, pricing, sales and other teammates.
  • Solid computer skills including experience with freight forwarding software and Microsoft Office (Word, Excel, Outlook)
  • Experience with quoting/pricing export shipments including profitability margins

LOCATION: This position may work 100% remotely from almost anywhere in the USA but must be able to work east coast or central time zone hours.

SALARY: $80,000 – $95,000 per year

Tagged as: US

Apply Now
Contact Us

IMPORTANT PLEASE READ: Only if you are an Ocean Export Manager currently working with a Freight Forwarder will your application be considered.

LOCATION: This position may work 100% remotely from almost anywhere in the USA but must be able to work east coast or central time zone hours.

SALARY: $80,000 – $95,000 per year

As a hands-on Export Manager, you will manage some key accounts while overseeing a team of remote Ocean Export Specialists. Our goal is to work with our employees on maintaining strong customer relationships, loyalty, and retention.

KEY RESPONSIBILITIES:

  • Seek innovative ways of exceeding customer expectations
  • Optimize costs and stay within Department Budget
  • Lead resolution of difficult issues and escalations
  • Seek the most profitable mode of transportation while meeting the customer’s requirements for the movement of their cargo.
  • Arranges cargo with ocean carriers, NVOCC’s, truckers, and drayage companies.
  • Liaison with sales on account management
  • Provides best rate quotes for customers
  • Negotiates rates with carriers
  • Track and trace cargo as necessary to ensure proper movement and delivery.
  • Respond to customer inquiries and proactively communicate with them regarding the disposition of cargo
  • Proactively identify gaps and contribute to the process of establishing controls resulting in zero compliance issues
  • Produce and distribute complete booking confirmations.
  • Disseminate ship, motor, or rail carrier information to other offices.
  • Miscellaneous departmental duties such as verifying and distributing invoices and documents, providing Accounting with proper billing information, and other traffic functions.

SUPERVISORY RESPONSIBILITIES

  • Provide for a transparent and inclusive workplace fostering tenacity, teamwork and personal and professional growth
  • Lead and develop team members motivating them to provide the highest level of client satisfaction.
  • Establish & maintain performance standards with quantifiable objectives
  • On-board new team members providing them with the proper resources including training on our SOP’s and software tools/systems.
  • Manage staffing to ensure workload balance and consistent team coverage
  • Support team with systems issues/discrepancies, accounting/financial management, cargo claims, disputes, …

QUALIFICATIONS:

  • 5+ years of ocean export operations experience within the logistics or